You may not think about this too much when you're first looking for a website designer but ongoing support is a crucial element of your client experience with any web design company. Often it's not factored into the quote you receive and ends up costing you a lot more over the time than you may anticipate.
Some designers charge by the hour for ongoing support but you can breathe a sigh of relief with Cybershed because customer support is top of our list for client care.
If you email us we'll get back to you quickly and answer your query in a language you can understand (we don't baffle you with BS either). From there you can make a decision about the direction in which you want to move. And because we are local we operate the same hours as you (generally speaking) and are contactable by telephone during office hours also.
Not to mention the hour of free training you receive to help you get on with the business of adding and editing content yourself once the site is up and running. Again another cost saving measure you benefit from immensely.
Here at Cybershed we believe in offering top value for our services, saving you money in the long run, whilst nurturing you and your website. How your site performs reflects upon us (naturally) and we are as invested in your success as you are and will be right besides you every step of the way.
Want to add social networking into the mix? We will consult with you for free and come up with a solid plan. Further necessary costs (backend development) are outlined clearly and each step can be planned like a miliary campaign to best leverage the options available to you.
How about a blog? Or adding community forums? Video? Email marketing - newsletters etc? When you have a CMS (content management system) based website these can all be added to your site later and you can be secure in the knowledge that you'll be getting the very best of advice for free about how to implement them.
We know this formula works! Check out Kathlene's testimonial, you'll see what we mean:
Amanda has been absolutely brilliant when she came on board to do my website. With me having very little experience in the world of social networking, Amanda was able to see clearly what was required, speak a language I could understand and listened to my needs and input. She designed a very smart and eye catching site that reflects the kind of work I do and is easy to navigate. She has also been very helpful with various tools and ideas for further development and social networking. In no time at all I had this fantastic website with a content management system and ongoing support from Amanda. I would not hesitate to recommend Cybershed and Amanda’s services.
Katheen Cole - Heart Tune
Sound good? Contact us now for your free consultation and let's get the ball rolling!
